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Privacy Policy

BECAUSE YOUR TRUST IS SO IMPORTANT

Your trust is the cornerstone of our relationship. That is why we work so diligently to safeguard your privacy. The information that you provide us is kept in the strictest of confidence. We have no intentions of selling personal information about our customers to third-party businesses. We are proud to make that commitment to you, because your trust is the foundation of our business.

The following privacy policy explains how we use and protect the information about our customers. We ask that you read it carefully.

NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS

We, our, and us, when used in this notice, means Pioneer Bank, SSB.

This is our privacy notice for our customers. When we use the words, “you” and “your” we mean the following types of customers:

Our consumer costumers who have a continuing relationship by purchasing or holding financial products or services such as a(n):

  • Deposit account
  • Loan account
  • Safe deposit box

We will tell you the sources of information that we collect about you. We will tell you what measures we take to secure that information.

We first define some terms.

Nonpublic personal information means information about you that we collect about you in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term “information” to mean nonpublic personal information as defined in this section.

An affiliate is a company that we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A nonaffiliated third party is a person that we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply an “other party.”

THE INFORMATION WE COLLECT

We collect information about you from the following sources:

  • Information that you give us on applications or other forms
  • Information about your transactions with us
  • Information about your transaction with other parties
  • Information from a consumer reporting agency
  • Information we receive as a result of verifying customer information.

INFORMATION WE DISCLOSE ABOUT YOU

We do not disclose any information about you to anyone, except as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.

THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards to protect his information.

INFORMATION ABOUT FORMER CUSTOMERS

We do not disclose information about former customers, except as permitted by law.

TEXAS NOTICE

This institution is chartered under the laws of the state of Texas and by the state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against this institution should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below:

PRIVACY STATEMENT


Visitors to this bank Website remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:

  • Date and time our site was accessed
  • IP address (A numeric address given to servers connected to the Internet)
  • Web browser used
  • City, state, and country

The bank may use this information to create summary statistics and to determine the level of interest in information available on our site.
Some areas of our Website may use a "cookie" temporarily stored in the visitor's computer memory (RAM) to allow the web server to log the pages you use within the site and to know if you have visited the site before.

 

In person or by U.S. Mail:
2601 North Lamar Boulevard, Suite 201,
Austin, Texas 78705-4294
Telephone: 877/276-5550
Fax: 512/475-1360;
www.sml.state.tx.us/contacts.html  

 

PIONEER BANK     512-894-0262

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